Contact

If you have any questions about our brand, you can contact us anytime between 8:00 AM and 5:00 PM.
You can reach us via phone call, or preferably through WhatsApp for faster assistance.
Phone / WhatsApp: +20120 0074227

Just is a consumer-focused personal care brand developed under Pharmapack, a trusted manufacturer with more than 20 years of experience in healthcare, hygiene, and cosmetic solutions. Over the past two decades, Pharmapack has built strong industry credibility by manufacturing for more than 100 market-leading brands, delivering consistent quality, reliability, and innovation across diverse product categories.

Built on this foundation of expertise, Just was created to bring thoughtfully designed, accessible everyday wellness products directly to consumers. Our range spans personal care, hygiene, skincare, and comfort solutions — from wipes and patches to beauty and family essentials — developed with carefully selected materials, responsible formulations, and convenient formats suited for modern lifestyles.

At Just, we believe self-care should be simple, dependable, and within reach. By combining Pharmapack’s proven manufacturing standards with a fresh consumer-centric approach, we strive to offer products that support daily comfort, cleanliness, and confidence for individuals and families alike.

Thank you for shopping with us. We aim to deliver your order as quickly and smoothly as possible.
Delivery Time
Shipping times depend on your location within Egypt:
Cairo, Giza, and Alexandria:
Delivery within 1–2 business days.
Delta and Beheira Governorates:
Delivery within 2–3 business days.
All Other Governorates in Egypt:
Delivery within 3–5 business days.

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Eligibility Period:
Returns and exchanges are accepted within 7 days from the delivery date.

Product Condition:
Items must be unused, in their original condition, and in undamaged, original packaging.

Request Method:
To request a return or exchange, please contact us via DMs with your order details and reason for the request.

Approval:
Once your request is reviewed and approved, we will provide the next steps.

Return Shipping Fees:
A return shipping fee of 65 EGP will be paid to cover the shipping company cost.

Refunds:
Refunds will be processed via InstaPay or e-wallets within 3–5 business days after the return is received and approved.
Please note that original delivery fees are non-refundable and will be deducted from the total refund amount.

Please note that items that do not meet the conditions above may not be eligible for return or exchange.

Thank you for your understanding and support

What is Just by Pharmapack?
Just by Pharmapack is a consumer-focused wellness and personal care brand manufactured by Pharmapack, a well-established factory that has been providing market-leading cosmetic brands with their products for more than 20 years. Just is a sub-brand developed under Pharmapack to bring this manufacturing expertise directly to consumers through practical, high-quality care solutions designed for everyday use.

What makes Just by Pharmapack different?
Just by Pharmapack simplifies care by delivering products directly from the manufacturing source to the end user, ensuring excellent value and competitive pricing without compromising on quality, safety, or reliability

Are the products safe to use?
All Just products are developed under strict quality controls and comply with relevant safety and regulatory requirements. Additionally, the products are registered with the Ministry of Health to ensure safety and suitability for everyday use by the whole family, including babies. This registration reflects the brand’s commitment to transparency, compliance, and consumer protection. Ingredients and materials used in Just products are carefully selected in accordance with applicable regulatory and safety standards.

Where can I purchase Just products?
Availability depends on distribution channels and retail partners. Please contact us or follow official brand channels for updated purchasing information.

Can I contact the brand for questions or feedback?
Yes. Customers and partners can reach out through official communication channels for support, inquiries, or feedback.

Does Just offer partnership opportunities?
The brand welcomes collaboration opportunities with distributors and retail partners. Interested parties may contact Pharmapack directly.